Senior Services

Brown Bag Distribution

This food commodity program is for senior citizens 55 years of age and over, who meet specific low income requirements. An application must be filled out and mailed to the Western Massachusetts Food Bank, Inc.
The distribution is held curbside on the Wednesday after the 2nd Tuesday of the month at the Senior Center, 45 Noble Street, from 9 a.m. to 10 a.m.

Applications are available at the Council On Aging, for more information please contact the Council On Aging at (413) 562-6435.

Fuel Assistance

Fuel Assistance applications for the upcoming heating season are available starting in September at the Council on Aging/Senior Center.

Income Tax Services

AARP volunteers are at the Council on Aging during tax season to assist seniors with income tax services free of charge.
Appointments are scheduled beginning in January for the months of February, March, and April. A waiting list is maintained.
Call 562-6435, after January 1, for an appointment.

Legal Service - 

Massachusetts Senior Legal Helpline

The Massachusetts Senior Legal Helpline provides free legal information, advice and referral services for Massachusetts senior citizens (60 yrs. or older) in most areas of civil law, including:

  • Bankruptcy
  • Consumer issues
  • Evictions
  • Family Law
  • Foreclosures
  • Guardianship
  • Landlord / Tenant
  • MassHealth
  • Medicare
  • Nursing Home
  • Powers of Attorney
  • Public Benefits
  • Social Security / SSI
  • Utilities
  • Veterans Benefits

For legal help with these issues, please contact the senior helpline at (800) 342-5297.
All information given is kept confidential.


The Westfield Council on Aging has SNAP/Food Stamps applications available upon request. There are eligibility requirements for this program and documents are required with the application, please contact the Council on Aging for more information.

Advisory From the Council on Aging

  • As always, there may be a number of agencies, insurance companies, prescription drug plans and others contacting Medicare beneficiaries. To help protect this vulnerable population from scams, it is important to know the legitimate agencies that may be calling and what seniors should do to protect themselves against scams
  • Do not give personal information over the phone (SS number, Medicare number, credit card information, bank information, address)
  • Ask caller for their name
  • Request the caller give you a call back number
  • Do not be pressured to take action at the time of the call
  • If you are not sure who you are talking to, hang up
  • Report any suspicious calls to the local police and the Council on Aging