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Click here to login to your Customer Portal . The portal allows you access to view your current and historical water usage, set up alerts for consumption thresholds, access online bill pay, and more!
Not familiar with Westfield Water's Customer Portal? Click here for instructions.
Click here for an informative document about your water meter and how water consumption is calculated by the department.
The current water rate is $4.82 per 1,000 gallons used as reported by your water meter. Click here for more information about how water bills are calculated.
Questions about the water meter replacement project? Click Here
Bills may be paid online here, via mail or in person to the City Collector's Office at City Hall - 59 Court St, Westfield, MA 01085
28 Sackett Street
Westfield, MA 01085
Ph: (413) 572-6226
Fx: (413) 564-3126
Monday - Friday
8 a.m. - 4 p.m.